Shipping policy

Medico Online Bookstore Shipping Policy

1. Shipping Rates & Delivery Estimates (the listed price may include the shipping cost if not listed separately)

Domestic Shipping (Within India):
- Standard Shipping: ₹50 per order. Delivery within 5-7 business days.
- Express Shipping: ₹150 per order. Delivery within 2-3 business days.
International Shipping:
- Standard International Shipping: ₹500 per order. Delivery within 10-15 business days.
- Express International Shipping: ₹1000 per order. Delivery within 5-7 business days.

2. Order Processing Time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

4. Customs, Duties, and Taxes

Medico is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages

Medico is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.

6. Returns Policy

Our Returns Policy provides detailed information about options and procedures for returning your order.

7. Contact Us

If you have any questions about this Shipping Policy, please contact us at:
- Email: info@themedico.app
- Phone: +91-9585361392